Frequently Asked Questions
How do I choose the right necklace length?
Choosing the right length depends on how you want the necklace to sit and your neck size.
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16 inch – Sits high and close to the neck (choker style)
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18 inch – Rests at the base of the neck
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20 inch – Most popular standard length
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22 inch and longer – Relaxed, looser coastal look
If you are unsure, 18 or 20 inch is typically the safest choice for most people.
How do I measure my neck correctly?
The simplest way:
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Wrap a soft measuring tape around your neck where you want the necklace to sit.
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If you do not have a tape measure, use a piece of string and measure it against a ruler.
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Add 0.5 to 1 inch for comfort.
If you prefer a looser, more relaxed fit, add additional length.
Are your necklaces water-friendly?
Many of our shell and heishi styles are designed for beach life and can handle occasional water exposure.
To preserve longevity:
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Rinse with fresh water after saltwater use
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Avoid prolonged soaking
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Allow to air dry fully
Coconut bead and kukui designs should be kept mostly dry to protect their natural finish.
Proper care ensures your piece remains beautiful for years.
Are the materials real?
Yes.
We use natural materials including:
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Clam shell heishi
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Genuine puka shells
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Cowry shells
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Coconut beads
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Traditional kukui beads
Because these materials are natural, slight variations in color, shape, and pattern are normal. These subtle differences are part of the authenticity and character of handcrafted jewelry.
No two pieces are identical.
Will my necklace look exactly like the photos?
Each necklace is handmade in small batches using natural materials. While we maintain consistent design standards, natural variations should be expected.
Lighting, screen settings, and the organic nature of shells and beads may create slight differences.
What you receive will match the design — with its own unique character.
Are your necklaces comfortable for everyday wear?
Yes.
Comfort is a core part of our design philosophy. We focus on:
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Balanced weight distribution
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Smooth finishing
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Lightweight natural materials
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Secure closures
Our pieces are made to be worn — not stored.
Can I layer multiple necklaces?
Absolutely.
Many customers choose 18 inch and 20 inch combinations for a natural layered look. Our designs are intentionally crafted to pair well together while maintaining a clean, coastal aesthetic.
Do you offer custom lengths?
If you need a specific length not listed, contact us before ordering. We will gladly let you know if we can accommodate your request.
How should I care for my necklace?
To extend the life of your piece:
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Store in a dry place
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Avoid harsh chemicals or perfumes
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Wipe gently with a soft cloth if needed
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Keep natural bead styles dry when possible
Natural materials reward gentle care.
Do you ship internationally?
Yes.
Native Treasure ships worldwide from the Philippines. Delivery times vary depending on destination, but we aim to provide a smooth, professional experience from order to arrival.
What if the fit is not what I expected?
If your necklace does not fit the way you anticipated, contact us. We want you to love how it looks and feels, and we will work with you to find a solution.
Your satisfaction matters.
Who is behind Native Treasure?
Native Treasure was founded by a retired American who chose island life in the Philippines for his next chapter.
Inspired by his Filipino wife and the natural beauty of coastal living, the brand blends American design perspective with authentic island craftsmanship.
We are a small, family-run studio working closely with local artisan families and sourcing materials locally whenever possible. Each purchase helps support real families and meaningful work within our community.
American founded. Philippine crafted. Coastal inspired.