Shipping policy
Shipping Policy
Thank you for shopping with Native Treasure Tropical Jewelry. Each piece is handcrafted with care using natural materials and traditional island techniques. We take pride in thoughtful preparation before every item leaves our hands.
Order Processing
Most Native Treasure pieces are handmade to order.
Please allow 1–3 business days for order processing before shipment.
During peak seasons or high demand periods, processing times may extend slightly.
You will receive a confirmation email with tracking details once your order ships.
Shipping Locations
We ship worldwide.
Orders may ship from:
• Our U.S. inventory (when available)
• Our workshop in the Philippines (made-to-order items)
Inventory location depends on stock availability at the time of purchase.
Estimated Delivery Times
Delivery times begin after your order has been processed and shipped.
United States
• U.S. inventory: 3–7 business days
• Handmade items shipping from the Philippines: 10–20 business days
Canada
• 10–20 business days
International
• 10–25 business days
Actual delivery times may vary due to carrier performance, customs processing, or seasonal demand.
Some items may arrive sooner if available in U.S. inventory.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or import taxes imposed by your country. These charges are the responsibility of the buyer.
We are not responsible for delays caused by customs processing.
Address Accuracy
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately. We will do our best to assist before shipment.
Delivery Delays
While we work with reliable shipping carriers, occasional delays may occur due to weather, carrier disruptions, or customs inspections.
If your order appears delayed beyond the estimated timeframe, please contact us and we will gladly assist.