Shipping Policy

Shipping Policy

Thank you for shopping with Native Treasure Tropical Jewelry. Each piece is carefully assembled and prepared with attention to quality and detail before it leaves our hands.

Order Processing

Most orders are processed within 1-3 business days.

Because our jewelry is handmade in small batches, processing times may occasionally extend slightly during peak periods. Custom or made-to-order items may require additional preparation time.

You will receive a confirmation email once your order has shipped.

Shipping Destinations

We ship worldwide.

Orders may ship from our workshop or from our fulfillment partners, depending on product availability and inventory location.

Estimated Delivery Times

Delivery times begin after your order has been processed and shipped.

United States: 3-7 business days
Canada: 7-14 business days
International: 10-20 business days

Actual delivery times may vary depending on carrier performance, customs clearance, and destination country.

Tracking Information

Tracking details will be provided once your order ships. Please allow 24-48 hours for tracking updates to appear in the carrier’s system.

Customs, Duties and Taxes

International orders may be subject to customs fees, duties, or import taxes imposed by your country. These charges are the responsibility of the buyer.

We are not responsible for delays caused by customs processing.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately and we will do our best to assist before shipment.

Delivery Delays

While we work with reliable shipping carriers, occasional delays can occur due to weather, carrier disruptions, or customs processing. We appreciate your patience and understanding in such situations.

If your order appears delayed beyond the estimated timeframe, please contact us and we will gladly assist.